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B

70.5/100

Above average

Golden Harbor Healthcare Center

442 Sunset Boulevard, Hayward, CA 94541

CMS 2/5 stars #64 of 69 in Alameda County (510) 582-8311
Certified beds
99
Occupancy
97%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $22,777 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Golden Harbor Healthcare Center

Golden Harbor runs 99 certified beds in Hayward under for-profit LLC ownership, and the staffing picture is more mixed than the raw number suggests. Total nurse staffing sits at 3.97 hours per resident day, about 3% above the national average, but weekends drop roughly 7% below the home's own weekday level, so coverage thins out right when families tend to visit. The inspection record is the bigger concern: 45 deficiencies, including one at the harm level and one abuse-related, plus three fines totaling $40,025. The most recent inspection was August 2025. Quality measures score well, but staffing and inspection ratings both sit at 2 out of 5.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing13/30Stability7.5/15Outcomes12/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.53 total nurse hours per resident per day (national median 3.77)
  • →0.57 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →No turnover figure reported, scored neutral

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$22,777 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.97 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.57 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.68 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnoverNot reported

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: August 29, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of SPYGLASS HEALTHCARE, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Golden Harbor Healthcare Center

What is the ElderGrade for Golden Harbor Healthcare Center? +

Golden Harbor Healthcare Center holds an ElderGrade of B (70.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Golden Harbor Healthcare Center? +

Residents receive an average of 3.97 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Golden Harbor Healthcare Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Golden Harbor Healthcare Center accept Medicaid? +

Yes, Golden Harbor Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.