82/100
Above average
22822 Myrtle Street, Hayward, CA 94541
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
3 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: June 20, 2025 (1 year ago).
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| BALDWIN, RONALD | Individual | DIRECT OWNERSHIP INTEREST | — |
| XIE, QING | Individual | DIRECT OWNERSHIP INTEREST | — |
| NG, ANDREW | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SERENETHOS CARE CENTER, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BALDWIN, RONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| NG, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DICKMAN WESTON GROUP | Organization | ADP OF THE SNF | — |
| HANSEN HUNTER LLC | Organization | ADP OF THE SNF | — |
| SERENETHOS CARE CENTER, LLC | Organization | ADP OF THE SNF | — |
| BALDWIN, RONALD | Individual | ADP OF THE SNF | — |
| NG, ANDREW | Individual | ADP OF THE SNF | — |
| XIE, QING | Individual | ADP OF THE SNF | — |
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Serenethos Care Center, Llc holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.99 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 3 of the 25 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Serenethos Care Center, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.