ElderGrade
C

67.5/100

Average

Fair Oaks Health Care Center

471 Terra Cotta Avenue, Crystal Lake, IL 60014

CMS 3/5 stars #3 of 10 in Mc Henry County (815) 455-0550
Certified beds
51
Occupancy
78%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $31,230 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

22/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

24.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.77 total nurse hours per resident per day (national median 3.77)
  • 1.44 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 51% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $31,230 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.35 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.44 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.47 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 50.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: June 6, 2024 (2 years ago).

G Feb 2, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

G Oct 9, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Mar 10, 2025 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Mar 10, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Jun 6, 2024 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

E Jun 6, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of WISCONSIN ILLINOIS SENIOR HOUSING, INC., which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
DUPONT, LORI Individual CORPORATE DIRECTOR
GEHLER, MIRIAM Individual CORPORATE DIRECTOR
KERWIN, ANDREW Individual CORPORATE DIRECTOR
KUMAR, RAJEEV SHIVA Individual CORPORATE DIRECTOR
LACKE (CARRIG), KAREN Individual CORPORATE DIRECTOR
LYNN, NICHOLAS Individual CORPORATE DIRECTOR
CARRIAGE HEALTHCARE COMPANIES INC Organization OPERATIONAL/MANAGERIAL CONTROL
SHERMAN, STEPHANIE Individual OPERATIONAL/MANAGERIAL CONTROL
SIEBEL, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
SWEIS, NADEEN Individual OPERATIONAL/MANAGERIAL CONTROL
ZAIO, NOREEN Individual OPERATIONAL/MANAGERIAL CONTROL
CARRIAGE HEALTHCARE COMPANIES INC Organization ADP OF THE SNF

What families say

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Common questions about Fair Oaks Health Care Center

What is the ElderGrade for Fair Oaks Health Care Center? +

Fair Oaks Health Care Center holds an ElderGrade of C (67.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Fair Oaks Health Care Center? +

Residents receive an average of 5.35 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Fair Oaks Health Care Center been cited for harming residents? +

Yes. 2 of the 29 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Fair Oaks Health Care Center accept Medicaid? +

Yes, Fair Oaks Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.