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D

50/100

Below average

Crystal Pines Rehab & Hcc

335 North Illinois Avenue, Crystal Lake, IL 60014

CMS 1/5 stars #10 of 10 in Mc Henry County (815) 459-7791
Certified beds
110
Occupancy
75%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • $130,776 in federal fines

    CMS has fined this facility across 4 penalty action(s).

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

Our read on Crystal Pines Rehab & Hcc

Crystal Pines runs 110 beds in Crystal Lake under corporate ownership, and the numbers behind its record are worth walking through. Nurse staffing sits at 3.15 hours per resident day, roughly 18 percent under the national average, and it thins out further on weekends, so coverage is lightest exactly when families tend to visit. Staff turnover is 55.7 percent against a national 45.8, meaning more than half the nursing crew turns over in a year. The inspection history shows 47 deficiencies, seven at harm or jeopardy level and six tied to abuse, plus five fines totaling $152,720; the most recent inspection was June 2024. Ask about weekend coverage and how they've addressed the abuse-related findings before you decide.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing12/30Stability3/15Outcomes5/15Enforcement0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

12/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.6 total nurse hours per resident per day (national median 3.77)
  • →0.83 RN hours per resident per day
  • →Weekend staffing drops 6% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →56% of nursing staff left in the last year
  • →-2 for 2 administrator departures

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$130,776 in federal fines across 4 action(s)
  • →-2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C), CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.15 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.83 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.98 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover55.70%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: June 5, 2024 (2 years ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of TUTERA SENIOR LIVING & HEALTH CARE, which operates 25 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Crystal Pines Rehab & Hcc

What is the ElderGrade for Crystal Pines Rehab & Hcc? +

Crystal Pines Rehab & Hcc holds an ElderGrade of D (50 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crystal Pines Rehab & Hcc? +

Residents receive an average of 3.15 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crystal Pines Rehab & Hcc been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Crystal Pines Rehab & Hcc accept Medicaid? +

Yes, Crystal Pines Rehab & Hcc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.