ElderGrade Check a home before you move a parent in Compare
Nursing homes Best graded Watchlist Home health Hospice Costs Medicaid Guides How we grade Ownership Compare homes
B

75/100

Above average

Dove Healthcare - Superior

1800 New York Ave, Superior, WI 54880

CMS 2/5 stars #4 of 4 in Douglas County (715) 394-5591
Certified beds
118
Occupancy
51%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Dove Healthcare - Superior

Dove Healthcare - Superior runs a for-profit operation with 118 certified beds, and its staffing sits slightly above the national average at 3.95 nurse hours per resident day. But weekends dip about 4% below weekday levels, and annual turnover of 44.2% means a lot of unfamiliar faces. The inspection record is the real concern: 58 deficiencies, including one at the harm level and seven tied to abuse. A March 2025 inspection is recent, and CMS gave just 2 out of 5 stars for both health inspections and staffing. Quality measures earned 3 stars. If you're considering this home, ask pointed questions about the abuse-related findings and how they've changed hands-on care since that last visit.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing14/30Stability12/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

14/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.5 total nurse hours per resident per day (national median 3.77)
  • →0.41 RN hours per resident per day
  • →Weekend staffing holds steady

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →44% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.95 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.41 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.80 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover44.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 13, 2026 (5 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of DOVE HEALTHCARE, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

Write a review

No family reviews yet for Dove Healthcare - Superior. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.

Common questions about Dove Healthcare - Superior

What is the ElderGrade for Dove Healthcare - Superior? +

Dove Healthcare - Superior holds an ElderGrade of B (75 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Dove Healthcare - Superior? +

Residents receive an average of 3.95 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Dove Healthcare - Superior been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Dove Healthcare - Superior accept Medicaid? +

Yes, Dove Healthcare - Superior is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.