ElderGrade
F

33/100

Poor

Country Club Center I

860 Iron Avenue, Dover, OH 44622

CMS 2/5 stars #10 of 10 in Tuscarawas County (330) 343-5568
Certified beds
72
Occupancy
78%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $31,371 in federal fines

    CMS has fined this facility across 3 penalty action(s).

  • Nursing staff turnover of 84%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 4 actual-harm citation(s) in the last 3 years
  • -10 for 78 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.57 total nurse hours per resident per day (national median 3.77)
  • 0.52 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 84% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $31,371 in federal fines across 3 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.78 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.52 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.25 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 83.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 90 citations

Last standard health inspection: April 17, 2026 (4 months ago).

J Apr 17, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy to resident health or safety

G Apr 17, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

G Apr 17, 2026 F0697

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Actual harm to a resident

F Apr 17, 2026 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

F Apr 17, 2026 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

F Apr 17, 2026 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

F Apr 17, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 17, 2026 F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COUNTRY CLUB REHABILITATION CAMPUS, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
HOLLAND-GRESCOCK, TERESA Individual DIRECT OWNERSHIP INTEREST
LIEBER, PAUL Individual W-2 MANAGING EMPLOYEE
HARRIS, JANET Individual CORPORATE DIRECTOR
HARRIS, JANET Individual CORPORATE OFFICER
HOLLAND, JOHN Individual CORPORATE OFFICER
HOLLAND-GRESCOCK, TERESA Individual CORPORATE OFFICER
HARRIS, JANET Individual OPERATIONAL/MANAGERIAL CONTROL
LIEBER, PAUL Individual OPERATIONAL/MANAGERIAL CONTROL
HARRIS, JANET Individual ADP OF THE SNF
HOLLAND, JOHN Individual ADP OF THE SNF
HOLLAND-GRESCOCK, TERESA Individual ADP OF THE SNF
LIEBER, PAUL Individual ADP OF THE SNF

What families say

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Common questions about Country Club Center I

What is the ElderGrade for Country Club Center I? +

Country Club Center I holds an ElderGrade of F (33 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Country Club Center I? +

Residents receive an average of 3.78 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Country Club Center I been cited for harming residents? +

Yes. 6 of the 90 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Country Club Center I accept Medicaid? +

Yes, Country Club Center I is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.