ElderGrade
C

62.2/100

Average

Copley Health Center

155 Heritage Woods Drive, Copley, OH 44321

CMS 4/5 stars #29 of 43 in Summit County (330) 666-0980
Certified beds
130
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $36,559 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20.2/30 Staffing 13/30 Stability 9/15 Outcomes 15/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.33 total nurse hours per resident per day (national median 3.77)
  • 0.53 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $36,559 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.31 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.53 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.97 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 30 citations

Last standard health inspection: March 24, 2026 (4 months ago).

E Mar 24, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E Mar 24, 2026 F0804 From a complaint

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Mar 24, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Mar 5, 2025 F0774 From a complaint

Administration Deficiencies

Help the resident with transportation to and from laboratory services outside of the facility.

No actual harm, potential for more than minimal harm

E Nov 21, 2024 F0921 From a complaint

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Nov 21, 2024 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Nov 21, 2024 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Mar 27, 2024 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ROMEO, DOMINIC Individual CORPORATE OFFICER
STOLTZ, CHARLES Individual CORPORATE OFFICER
WILHEIM, RONALD Individual CORPORATE OFFICER
HERITAGE (OHIO) MGMT CO LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BARTLEY, KATHRYN Individual OPERATIONAL/MANAGERIAL CONTROL
GREGORIN, JASON Individual OPERATIONAL/MANAGERIAL CONTROL
GROVES, DONNA Individual OPERATIONAL/MANAGERIAL CONTROL
ROMEO, DOMINIC Individual OPERATIONAL/MANAGERIAL CONTROL
ODENTHAL, RICHARD Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
C.R. STOLTZ IRREVOCABLE TRUST Organization ADP OF THE SNF
CONSOLIDATED HEALTH HOLDINGS, LLC Organization ADP OF THE SNF
CONSOLIDATED HEALTH LLC Organization ADP OF THE SNF

What families say

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Common questions about Copley Health Center

What is the ElderGrade for Copley Health Center? +

Copley Health Center holds an ElderGrade of C (62.2 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Copley Health Center? +

Residents receive an average of 3.31 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Copley Health Center been cited for harming residents? +

Yes. 3 of the 30 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Copley Health Center accept Medicaid? +

Yes, Copley Health Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.