ElderGrade
B

77/100

Above average

Concordia At Sumner

970 Sumner Parkway, Copley, OH 44321

CMS 5/5 stars #11 of 43 in Summit County (330) 664-1000
Certified beds
48
Occupancy
87%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.67 total nurse hours per resident per day (national median 3.77)
  • 0.38 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.60 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.38 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.15 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 48.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 20 citations

Last standard health inspection: January 22, 2026 (7 months ago).

C Jan 22, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, minimal potential

D Nov 13, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Aug 25, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Feb 13, 2025 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Feb 13, 2025 F0804 From a complaint

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Jul 24, 2024 F0569 From a complaint

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

No actual harm, potential for more than minimal harm

F Feb 26, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Feb 26, 2024 F0838

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CONCORDIA LUTHERAN MINISTRIES, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BARKLEY, STEPHANIE Individual CORPORATE DIRECTOR
BOUGHNER, NANCY Individual CORPORATE DIRECTOR
FALBO, MICHAEL Individual CORPORATE DIRECTOR
FRNDAK, KEITH Individual CORPORATE DIRECTOR
HEINTZ, FREDERICK Individual CORPORATE DIRECTOR
HORTERT, BRIAN Individual CORPORATE DIRECTOR
MCKAY, NATALIE Individual CORPORATE DIRECTOR
PARTIS, MICHELE Individual CORPORATE DIRECTOR
REHKOPF, PAUL Individual CORPORATE DIRECTOR
WASHBURN, DANIEL Individual CORPORATE DIRECTOR
FALBO, MICHAEL Individual CORPORATE OFFICER
FRNDAK, KEITH Individual CORPORATE OFFICER

What families say

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Common questions about Concordia At Sumner

What is the ElderGrade for Concordia At Sumner? +

Concordia At Sumner holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Concordia At Sumner? +

Residents receive an average of 3.60 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Concordia At Sumner been cited for harming residents? +

No. None of the 20 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Concordia At Sumner accept Medicaid? +

Yes, Concordia At Sumner is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.