ElderGrade
C

67/100

Average

Cooperstown Center For Rehabilitation And Nursing

128 Phoenix Mills Cross Road, Cooperstown, NY 13326

CMS 3/5 stars #1 of 3 in Otsego County (607) 544-2600
Certified beds
174
Occupancy
98%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 64%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 13/30 Stability 5/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.31 total nurse hours per resident per day (national median 3.77)
  • 0.5 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 64% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.37 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.50 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.93 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 64.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 34 citations

Last standard health inspection: May 2, 2024 (2 years ago).

E May 2, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D May 2, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E May 2, 2024 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

D May 2, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D May 2, 2024 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D May 2, 2024 F0626 From a complaint

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

No actual harm, potential for more than minimal harm

D Dec 27, 2023 F0659 From a complaint

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

No actual harm, potential for more than minimal harm

D Dec 27, 2023 F0726 From a complaint

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CENTERS HEALTH CARE, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
DIMARIA, JOSEPH Individual W-2 MANAGING EMPLOYEE
NORINE, HELEN Individual W-2 MANAGING EMPLOYEE
ROZENBERG, KENNETH Individual CORPORATE OFFICER
OTSEGO KR HOLDING LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
ROZENBERG, KENNETH Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ROZENBERG, BETH Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Cooperstown Center For Rehabilitation And Nursing

What is the ElderGrade for Cooperstown Center For Rehabilitation And Nursing? +

Cooperstown Center For Rehabilitation And Nursing holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Cooperstown Center For Rehabilitation And Nursing? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Cooperstown Center For Rehabilitation And Nursing been cited for harming residents? +

No. None of the 34 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Cooperstown Center For Rehabilitation And Nursing accept Medicaid? +

Yes, Cooperstown Center For Rehabilitation And Nursing is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.