ElderGrade
B

77/100

Above average

Chapman Care Center

12232 Chapman Ave, Garden Grove, CA 92840

CMS 4/5 stars #21 of 72 in Orange County (714) 971-5517
Certified beds
99
Occupancy
92%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 51 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.93 total nurse hours per resident per day (national median 3.77)
  • 0.7 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.20 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.70 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.65 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 26.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 59 citations

Last standard health inspection: January 21, 2026 (7 months ago).

D May 4, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jan 21, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jan 21, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jan 21, 2026 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Jan 21, 2026 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jan 21, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Jan 21, 2026 F0693

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D Jan 21, 2026 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of THE MANDELBAUM FAMILY, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
CASTRO-GARCIA, MARIA Individual CORPORATE DIRECTOR
MANDELBAUM, JANET Individual CORPORATE DIRECTOR
CASTRO-GARCIA, MARIA Individual CORPORATE OFFICER
MANDELBAUM, JANET Individual CORPORATE OFFICER
CABATANA, SOCRATES Individual OPERATIONAL/MANAGERIAL CONTROL
COVARRUVIAS, LETICIA Individual OPERATIONAL/MANAGERIAL CONTROL
EISTER, GENE Individual OPERATIONAL/MANAGERIAL CONTROL
JORDAN, KENNETH Individual OPERATIONAL/MANAGERIAL CONTROL
LE, CHINH Individual OPERATIONAL/MANAGERIAL CONTROL
MANDELBAUM, SIMCHA Individual OPERATIONAL/MANAGERIAL CONTROL
PEREZ, ANGELICA Individual OPERATIONAL/MANAGERIAL CONTROL
PHAM, JULIE Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Chapman Care Center

What is the ElderGrade for Chapman Care Center? +

Chapman Care Center holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Chapman Care Center? +

Residents receive an average of 6.20 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Chapman Care Center been cited for harming residents? +

No. None of the 59 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Chapman Care Center accept Medicaid? +

Yes, Chapman Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.