70/100
Above average
Center At Arrowhead, Llc
7201 W Camino San Xavier Ave, Glendale, AZ 85308
- Certified beds
- 96
- Occupancy
- 66%
- Ownership
- For-profit
- Accepts
- Medicare
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 72%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Center At Arrowhead, Llc
The Center at Arrowhead runs 96 beds in Glendale under corporate for-profit ownership, and its last health inspection came in May 2025. Inspectors have cited 13 deficiencies, none serious enough to cause harm or immediate jeopardy, though one is abuse-related, worth asking about directly. The staffing picture is mixed: 4.35 nurse hours per resident day sits about 13% above the national average, but that same staff turns over at roughly 72% a year against a national rate near 46%, and weekend coverage drops about 8% below weekdays. Clinical quality measures score well. The weak spot is keeping the people who deliver the care.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
13/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.61 total nurse hours per resident per day (national median 3.77)
- →0.49 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
2/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →72% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: May 2, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of VERITAS MANAGEMENT GROUP, which operates 13 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Center At Arrowhead, Llc
What is the ElderGrade for Center At Arrowhead, Llc? +
Center At Arrowhead, Llc holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Center At Arrowhead, Llc? +
Residents receive an average of 4.35 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Center At Arrowhead, Llc been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Center At Arrowhead, Llc accept Medicaid? +
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.
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