ElderGrade
All nursing homes Best-graded homes The Watchlist Compare homes Ownership tracker Home health agencies Hospice providers Costs Medicaid by state Guides How we grade
C

64/100

Average

Providence Place At Glencroft

8641 North 67Th Ave, Glendale, AZ 85302

CMS 2/5 stars #58 of 77 in Maricopa County (623) 939-9475
Certified beds
225
Occupancy
48%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.02 total nurse hours per resident per day (national median 3.77)
  • →0.55 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →34% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.89 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.55 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.60 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 33.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 19 citations

Last standard health inspection: May 9, 2025 (1 year ago).

D Apr 10, 2026 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E May 9, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D May 9, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D May 9, 2025 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D May 9, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D May 9, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Feb 20, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Nov 1, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BYMARK, DYAN Individual CORPORATE DIRECTOR —
ECKSTEIN, CATHERINE Individual CORPORATE DIRECTOR —
GOULD, JOHN Individual CORPORATE DIRECTOR —
HOLLRAH, BRIAN Individual CORPORATE DIRECTOR —
IVERSON, ASHLEY Individual CORPORATE DIRECTOR —
KOCH, STEPHEN Individual CORPORATE DIRECTOR —
PATTERSON, PETER Individual CORPORATE DIRECTOR —
SMITH, JACQUELYN Individual CORPORATE DIRECTOR —
WHITTAKER, FLYOD Individual CORPORATE DIRECTOR —
MCCAMMOND, MICHAEL Individual CORPORATE OFFICER —
MCCLINTOCK, SCOTT Individual CORPORATE OFFICER —
THORHAUER, JOHN Individual CORPORATE OFFICER —

What families say

Write a review

No family reviews yet for Providence Place At Glencroft. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Providence Place At Glencroft

What is the ElderGrade for Providence Place At Glencroft? +

Providence Place At Glencroft holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Providence Place At Glencroft? +

Residents receive an average of 3.89 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Providence Place At Glencroft been cited for harming residents? +

No. None of the 19 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Providence Place At Glencroft accept Medicaid? +

Yes, Providence Place At Glencroft is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.