ElderGrade
F

39/100

Poor

Carolina Rehab Center Of Cumberland

4600 Cumberland Road, Fayetteville, NC 28306

CMS 3/5 stars #10 of 10 in Cumberland County (910) 429-1690
Certified beds
136
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $97,936 in federal fines

    CMS has fined this facility across 5 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 0/30 Staffing 13/30 Stability 9/15 Outcomes 15/15 Enforcement 2/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 5 actual-harm citation(s) in the last 3 years
  • -2.1 for 23 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.46 total nurse hours per resident per day (national median 3.77)
  • 0.55 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 52% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $97,936 in federal fines across 5 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.78 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.55 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.32 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 51.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: July 2, 2025 (1 year ago).

D Jan 21, 2026 F0759 From a complaint

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

E Jul 2, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

G Mar 5, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

J Nov 4, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

D Nov 4, 2024 F0583 From a complaint

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D Nov 4, 2024 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

E Oct 11, 2024 F0696 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care/assistance for a resident with a prosthesis.

No actual harm, potential for more than minimal harm

D Oct 11, 2024 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of LIFEWORKS REHAB, which operates 69 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MAHER, CINDY Individual W-2 MANAGING EMPLOYEE
RSBRM SOUTH MANAGER LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CHARLES 1994 FAMILY GRANTOR TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CK 2008 FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
DRM SOUTH LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
EDWARD 1998 FAMILY GRANTOR TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
LAUREN 2020 FAMILY GRANTOR TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
LAUREN 2020 LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
LEPS 2003 FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
NORMAN 5571 & FAMILY LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
NORMAN 5571 FAMILY GRANTOR TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
NORMAN 5571 LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Carolina Rehab Center Of Cumberland

What is the ElderGrade for Carolina Rehab Center Of Cumberland? +

Carolina Rehab Center Of Cumberland holds an ElderGrade of F (39 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Carolina Rehab Center Of Cumberland? +

Residents receive an average of 3.78 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Carolina Rehab Center Of Cumberland been cited for harming residents? +

Yes. 7 of the 25 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Carolina Rehab Center Of Cumberland accept Medicaid? +

Yes, Carolina Rehab Center Of Cumberland is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.