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B

78.5/100

Above average

Agawam West Rehab And Nursing

61 Cooper Street, Agawam, MA 01001

CMS 2/5 stars #12 of 25 in Hampden County (413) 294-6800
Certified beds
164
Occupancy
75%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Agawam West Rehab And Nursing

Agawam West Rehab and Nursing runs 164 certified beds under for-profit LLC ownership, and its staffing sits at 3.59 nurse hours per resident day, about 7% under the national average of 3.86. Weekends dip roughly 15% below its own weekday coverage, which matters if your visits tend to fall on Saturdays or Sundays. The inspection record shows 31 deficiencies, one serious enough to reach harm or jeopardy level, with no abuse citations; the last survey was in September 2025. Turnover is the genuine bright spot at 31.6% against a national 45.8%, suggesting aides and nurses tend to stay. Quality measures score well even as the health inspection rating lags, so the day-to-day care may look steadier than the survey history implies.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing11.5/30Stability15/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

11.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.44 total nurse hours per resident per day (national median 3.77)
  • →0.48 RN hours per resident per day
  • →Weekend staffing drops 15% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →32% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.59 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.48 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.05 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover31.60%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 15, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of STERN CONSULTANTS, which operates 22 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Agawam West Rehab And Nursing

What is the ElderGrade for Agawam West Rehab And Nursing? +

Agawam West Rehab And Nursing holds an ElderGrade of B (78.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Agawam West Rehab And Nursing? +

Residents receive an average of 3.59 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Agawam West Rehab And Nursing been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Agawam West Rehab And Nursing accept Medicaid? +

Yes, Agawam West Rehab And Nursing is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.