68.5/100
Average
55 Cooper Street, Agawam, MA 01001
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
$86,130 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 9, 2025 (1 year ago).
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
No actual harm, potential for more than minimal harm
Part of STERN CONSULTANTS, which operates 23 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| BEATTY, BRITTANY | Individual | DIRECT OWNERSHIP INTEREST | — |
| FRIEDMAN, BENJAMIN | Individual | DIRECT OWNERSHIP INTEREST | — |
| NEWHOUSE, ERIC | Individual | DIRECT OWNERSHIP INTEREST | — |
| MILLMAN, CHAIM | Individual | INDIRECT OWNERSHIP INTEREST | — |
| ASHKAR, RAMI | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| ERBLICH, AVRAHAM | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| MILLMAN, CHAIM | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| NEWHOUSE, ERIC | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SHEPS, BORUCH | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| MILLMAN, CHAIM | Individual | CORPORATE OFFICER | — |
| ETN FAMILY HOLDINGS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| STERN THERAPY CONSULTANTS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
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Agawam North Rehab And Nursing holds an ElderGrade of C (68.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.65 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 28 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Agawam North Rehab And Nursing is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.