69.5/100
Complete Care At Prospect Heights Llc
Hackensack, NJ · Bergen County
- Nurse hours
- 3.09 /day
- Staff turnover
- 46%
- Serious cites
- 0
At 196 beds in Hackensack, Complete Care At Prospect Heights runs on 3.09 nurse hours per resident day, roughly a fifth below the national average, and weekends dip about 15% below its own weekday staffing. Turnover sits at 45.9%, essentially tracking the national rate, so the issue isn't retention so much as how many hands are scheduled per shift. The inspection record is the harder part: 33 deficiencies, three of them at harm or jeopardy level and one abuse-related, plus six fines totaling $59,312, with the most recent inspection dated January 29, 2026. The 5/5 quality measure score comes largely from resident assessments, which can look strong even when the staffing and inspection stars don't.