All 6 Medicare-certified nursing homes in Hagerstown,
side by side on the things that separate them: how many nursing hours each resident gets, how much of the
staff leaves each year, and what inspectors found on their last visit.
Western Md Hospital Center runs on state government money and a nurse staffing level of 7.40 hours per resident day, roughly double the national average of 3.86. That staffing holds up on weekends better than most places, dipping only about 9% below its own weekday level, and annual turnover of 19.4% is less than half the national rate of 45.8%. What pulls it back to a middling grade is the inspection record: 37 deficiencies, including two at the harm or jeopardy level and three tied to abuse, plus two fines totaling $24,060. A December 2025 inspection means the picture is current; the quality and staffing stars are top marks, but the compliance history is what a family needs to weigh.
Coffman Nursing Home runs on a nonprofit model with 59 certified beds in Hagerstown, and its nurse staffing sits at 4.72 hours per resident day, roughly 22% above the national average of 3.86. That's a real cushion, though weekends dip about 16% below the home's own weekday levels, so coverage isn't perfectly even across the week. Staff turnover lands at 40.7%, a bit better than the 45.8% national figure.
The inspection record is where things get more complicated: 45 deficiencies on file, none flagged at harm or jeopardy level, but three tied to abuse. The last inspection was July 2025. Quality measure scores come in at 2 out of 5 stars, which suggests the clinical outcomes data isn't keeping pace with the staffing picture.
Complete Care At Hagerstown runs 60 beds under for-profit LLC ownership, and the numbers split in two directions. Nurse staffing sits at 3.92 hours per resident day, just above the national average of 3.86, though weekends drop about 4% below the home's own weekday levels, and 56% annual turnover means most of the people providing that care are new to the building. The bigger concern is the inspection record: 81 deficiencies, three at harm or jeopardy level, nine tied to abuse, and $43,352 in fines, with the most recent inspection in May 2025. Quality measures score well; the health inspection side does not.
Julia Manor runs on 3.26 nurse hours per resident per day, about 16 percent under the national figure, and weekends get thinner still. That staffing level sits alongside a health inspection record that CMS rates at the bottom of its scale, with 74 deficiencies on file, six serious enough to involve harm or jeopardy, ten tied to abuse. Staff turnover, at 43.3 percent, actually comes in slightly under the national rate, so retention isn't the weak spot here; the inspection history is. The last survey was in September 2025, so the record is current, and the single $207,864 fine reflects how CMS has responded. A for-profit LLC operation with this citation pattern is worth a close look before you decide.
Hagerstown Healthcare Center runs 140 certified beds under corporate for-profit ownership, and its nurse staffing sits at 3.63 hours per resident day, roughly 6% under the national average, with weekends about 13% thinner than its own weekdays. Annual turnover of 44.4% is close to the national figure, so continuity isn't the standout problem here; the inspection record is. Eighty-six deficiencies are on file, four of them at harm or jeopardy level and eight tied to abuse, plus two fines totaling $24,125, with the most recent inspection in late November 2025. Federal quality measures score well, but that 2-out-of-5 inspection rating is where the real story sits.
Creekside runs 80 beds in Hagerstown under for-profit LLC ownership, and the staffing numbers are the first thing you should look at. At 3.29 nurse hours per resident day, it sits about 15% under the national average, and weekends drop roughly 11% below its own weekday level, so coverage is thinnest exactly when families tend to visit. Annual turnover of 64.7% means most of the people caring for your relative are new, and against a 45.8% national rate that's a lot of churn. The inspection record is worse: 104 deficiencies, six at harm or jeopardy level, twelve abuse-related, two fines totaling $111,536, and CMS has placed it in the Special Focus Facility program.