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ICARE HEALTH NETWORK

Every nursing home CMS records under this group, and how the portfolio performs as a whole. Consistency across a group says more about an operator than any single building.

Homes

12

States

3

Beds

1,596

Avg score

72.6

Avg turnover

35%

Federal fines

$352,531

Flags across this group

5 of the group's homes carry a CMS abuse icon.

All 12 homes

A

92/100

60 West

Rocky Hill, CT · Capitol County

CMS 5/595 bedsFor-profitMedicaid
Nurse hours
4.12 /day
Staff turnover
27%
Serious cites
0

Sixty West in Rocky Hill runs a tight ship on nurse staffing, 4.12 hours per resident day against a national average of 3.86, with weekend coverage dipping about 13% below its own weekday levels. The inspection record is clean where it matters most: 16 deficiencies on file but none at the harm or jeopardy level, and the most recent survey was in June 2025, so the picture is current. Staff turnover sits at 27.1% versus 45.8% nationally, meaning caregivers tend to stick around. One thing worth asking about directly: four of those deficiencies are abuse-related, which is a small share but not zero. For-profit LLC ownership, 95 beds.

B

80/100

Parkville Care Center

Hartford, CT · Capitol County

CMS 3/5145 bedsFor-profitMedicaid
Nurse hours
3.02 /day
Staff turnover
31%
Serious cites
0

Parkville Care Center runs on thin staffing: 3.02 nurse hours per resident day, roughly a fifth below the national average, and weekends dip about 11% below its own weekday level. Turnover is where it stands out, 30.8% against a national average of 45.8%, which means more of the same faces stick around. The tradeoff shows up in its record: 34 deficiencies, four of them abuse-related, though none rose to actual harm or jeopardy, and the last inspection was in April 2025. Inspections and quality measures both rate well; staffing does not. A for-profit LLC with 150 beds, it looks steady on care outcomes and stretched on daily coverage.

B

80/100

Fresh River Healthcare

East Windsor, CT · Capitol County

CMS 5/5140 bedsFor-profitMedicaid
Nurse hours
3.00 /day
Staff turnover
23%
Serious cites
0

Fresh River Healthcare runs lean on direct care: 3.00 nurse hours per resident day, about 22 percent under the national average, and weekends dip roughly 8 percent below its own weekday staffing. That's the main tension here, since the inspection record is comparatively clean, a June 2025 survey, 25 deficiencies with none at harm or jeopardy level, though four are abuse-related and worth asking about directly. Staff retention is a genuine bright spot at 23.2 percent turnover, half the national rate, which suggests people stay. For-profit LLC ownership, 140 beds. If your family member needs heavy daily hands-on help, ask how the aide-to-resident ratio actually looks on a Saturday.

B

80/100

Touchpoints At Chestnut

East Windsor, CT · Capitol County

CMS 3/557 bedsFor-profitMedicaid
Nurse hours
3.79 /day
Staff turnover
51%
Serious cites
0

Touchpoints At Chestnut runs 57 beds in East Windsor under corporate for-profit ownership, and its last health inspection came in April 2025. The record shows 30 deficiencies, none of them at the harm or jeopardy level, though three are abuse-related, worth asking about directly. Nurse staffing sits at 3.79 hours per resident day, slightly under the national average, and weekends drop about 14% below its own weekday coverage, so a Saturday shift isn't the same as a Tuesday one. Staff turnover is 50.9%, above the national 45.8%, meaning roughly half the caregivers change over in a year.

B

78/100

Touchpoints At Bloomfield

Bloomfield, CT · Capitol County

CMS 4/5146 bedsFor-profitMedicaid
Nurse hours
2.99 /day
Staff turnover
34%
Serious cites
0

Touchpoints At Bloomfield runs leaner on nursing hours than most homes, 2.99 per resident day against a national average of 3.86, and weekends dip further, leaving Saturday and Sunday shifts about 10% thinner than weekdays. That matters most when a resident needs help between Friday night and Monday morning. Turnover sits at 33.9%, better than the 45.8% national figure, so the staff who are there tend to stay. The current record shows 35 deficiencies, none serious enough to reach harm or jeopardy, though four involve abuse. Inspectors last visited in November 2025.

B

75/100

Touchpoints At Manchester

Manchester, CT · Capitol County

CMS 4/5127 bedsFor-profitMedicaid
Nurse hours
2.95 /day
Staff turnover
21%
Serious cites
0

Touchpoints At Manchester runs lean on daily nursing hours, 2.95 per resident, roughly a quarter below the national average, and weekends dip about 11% below its own weekday staffing. What stands out is consistency: turnover sits at 20.7%, less than half the national rate, so the people showing up are largely staying. On inspections, 29 deficiencies are on record, none at the harm level, two tied to abuse, with the most recent look in August 2025. The trade-off here is fewer hands per shift against a workforce that isn't constantly cycling through.

C

66/100

Bennington Health & Rehab

Bennington, VT · Bennington County

CMS 2/591 bedsFor-profitMedicaid
Nurse hours
4.10 /day
Staff turnover
64%
Serious cites
0

Bennington Health & Rehab runs 91 beds under for-profit LLC ownership, and the staffing numbers here are genuinely better than most: 4.10 nurse hours per resident day, about 6% above the national average, which is why CMS gives it 4 out of 5 staffing stars. But look at what sits alongside that. Staff turnover is 63.8% a year against a national average of 45.8%, meaning roughly two of every three caregivers left within the year, and weekend coverage drops about 9% below its own weekday level. The inspection record is where it gets serious: a 1-out-of-5 health inspection rating, 52 deficiencies with five at harm or jeopardy level, and three fines totaling $282,224. Federal regulators have placed it in the Special Focus Facility program, their watchlist for homes with a persistent pattern of poor care.

C

64/100

Westside Care Center

Manchester, CT · Capitol County

CMS 2/5162 bedsFor-profitMedicaid
Nurse hours
3.10 /day
Staff turnover
33%
Serious cites
0

Abuse icon on record

Westside Care Center runs 162 certified beds in Manchester under for-profit LLC ownership, and the staffing numbers are the first thing worth noticing. At 3.10 nurse hours per resident day, it sits roughly 20% under the national average of 3.86, and weekend coverage drops another 13% below its own weekday level, meaning the thinnest shifts land exactly when families tend to visit. Turnover is 33%, better than the 45.8% national figure. The inspection record shows 41 deficiencies, seven tied to abuse, though none reached harm or jeopardy level; the last inspection was November 2024. Its quality measure rating is strong, but that sits alongside a two-star inspection score and two-star staffing.

C

64/100

Trinity Hill Care Center

Hartford, CT · Capitol County

CMS 2/5134 bedsFor-profitMedicaid
Nurse hours
2.92 /day
Staff turnover
26%
Serious cites
0

Abuse icon on record

Trinity Hill runs lean on nursing hours, 2.92 per resident per day, roughly a quarter below the national figure, and weekends get thinner still, dropping about 9% from its own weekday level. The inspection record carries 37 deficiencies, including one at harm or jeopardy level and six tied to abuse, with a $58,994 fine on the books; the last visit was October 2024. Turnover at 26.1% actually beats the national rate substantially, which suggests some steadiness in the workforce even as daily coverage lags. Quality measures score well, but staffing and inspection results are where the concern sits.

C

64/100

Chelsea Place Care Center Llc

Hartford, CT · Capitol County

CMS 1/5216 bedsFor-profitMedicaid
Nurse hours
2.86 /day
Staff turnover
24%
Serious cites
0

Abuse icon on record

Chelsea Place runs 234 beds in Hartford under for-profit LLC ownership, and its staffing sits at 2.86 nurse hours per resident day, roughly a quarter below the national average of 3.86. Weekends are thinner still, about 10% under its own weekday levels. What stands out in the inspection record is volume and severity: 62 deficiencies, including one at the harm or jeopardy level and eight tied to abuse. Both CMS health inspection and quality measure ratings land at 1 out of 5 stars. One number cuts the other way, annual turnover of 23.6% is well below the national 45.8%, so staff appear to stay, even if there aren't enough of them on the floor.

C

64/100

Silver Springs Care Center

Meriden, CT · Lower Ct River Vly County

CMS 3/5158 bedsFor-profitMedicaid
Nurse hours
3.11 /day
Staff turnover
36%
Serious cites
0

Abuse icon on record

Silver Springs Care Center runs 159 certified beds under for-profit LLC ownership, and its nurse staffing sits at 3.11 hours per resident day, roughly 20% under the national average of 3.86. Weekend coverage drops another 13% below the home's own weekday levels, so the thinnest shifts land when families tend to visit. Turnover is actually better than average at 35.8% against 45.8% nationally, which matters for continuity of care. What pulls the record down is the inspection history: 36 deficiencies, three at harm or jeopardy level, and 11 tied to abuse. Health inspection and staffing each earned 2 out of 5 stars from CMS, while quality measures scored 5. The last inspection was December 20, 2024, with $24,150 in fines on file.

C

64/100

Mission Care At Holyoke

Holyoke, MA · Hampden County

CMS 1/5125 bedsFor-profitMedicaid
Nurse hours
3.69 /day
Staff turnover
45%
Serious cites
0

Abuse icon on record

Mission Care At Holyoke runs on 3.69 nurse hours per resident day, roughly 5% under the national average, and weekends drop about 9% below its own weekday staffing. That thinner weekend coverage matters because the inspection record shows 43 deficiencies, including four at harm or jeopardy level and five tied to abuse, with $32,920 in fines across two penalties. Staff turnover sits at 44.8%, basically in line with the national 45.8%, so retention isn't the outlier here. A state inspection in June 2025 is recent enough that the findings reflect current conditions rather than old problems since fixed. For-profit LLC ownership, 125 beds.