79.3/100
Above average
171 Main St, East Windsor, CT 06088
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 24, 2025 (1 year ago).
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Part of ICARE HEALTH NETWORK, which operates 12 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| I CARE MANAGEMENT | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| WRIGHT, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MELAMED, SOLOMON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| WRIGHT, CHRISTOPHER | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| SALAZAR, V. ROBERT | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| KRAUSZ, HERSCH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| SEBBAG, DAVID | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| GLOBAL WORLD INVESTORS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| PREMIER FIRST INVESTORS, LLLP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Touchpoints At Chestnut holds an ElderGrade of B (79.3 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 30 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Touchpoints At Chestnut is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.