ElderGrade
D

54.9/100

Below average

Winkler Court

3250 Winkler Avenue Extension, Fort Myers, FL 33916

CMS 2/5 stars #15 of 20 in Lee County (239) 939-4993
Certified beds
120
Occupancy
98%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $178,937 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

7.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -2.1 for 23 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.56 total nurse hours per resident per day (national median 3.77)
  • 0.64 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 19% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $178,937 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.28 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.64 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.08 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 18.60%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 43 citations

Last standard health inspection: April 24, 2025 (1 year ago).

D May 14, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Mar 5, 2026 F0582 From a complaint

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

D Mar 5, 2026 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

F Apr 24, 2025 F0921 From a complaint

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

E Apr 24, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

E Apr 24, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E Apr 24, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Apr 24, 2025 F0636

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of FLORIDA INSTITUTE FOR LONG-TERM CARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
JAFFE, HOWARD Individual CORPORATE OFFICER
KATZ-HALL, KATHY Individual CORPORATE OFFICER
MULLARKEY, JAMES Individual CORPORATE OFFICER
RICHMOND, PENNY Individual CORPORATE OFFICER
AEGIR HEALTH MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CONSULTING SUPPORT SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
FACILITY SUPPORT COMPANY, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
KANE FINANCIAL SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BOSWELL, SALLY Individual OPERATIONAL/MANAGERIAL CONTROL
CONZELMAN, TINA Individual OPERATIONAL/MANAGERIAL CONTROL
AEGIR HEALTH MANAGEMENT LLC Organization ADP OF THE SNF
CONSULTING SUPPORT SERVICES, LLC Organization ADP OF THE SNF

What families say

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Common questions about Winkler Court

What is the ElderGrade for Winkler Court? +

Winkler Court holds an ElderGrade of D (54.9 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Winkler Court? +

Residents receive an average of 3.28 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Winkler Court been cited for harming residents? +

Yes. 4 of the 43 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Winkler Court accept Medicaid? +

Yes, Winkler Court is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.