ElderGrade
C

68.3/100

Average

Windsor Healthcare & Rehab Center

809 West Benton, Windsor, MO 65360

CMS 2/5 stars #1 of 3 in Henry County (660) 647-3102
Certified beds
60
Occupancy
51%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

29.3/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -0.7 for 19 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.1 total nurse hours per resident per day (national median 3.77)
  • 0.41 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 52% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.44 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.41 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.95 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 51.50%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 23 citations

Last standard health inspection: June 25, 2025 (1 year ago).

E Jun 25, 2025 F0567

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0732

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

No actual harm, potential for more than minimal harm

C Jun 25, 2025 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, minimal potential

Who owns this home

Full record

Part of JAMES & JUDY LINCOLN, which operates 56 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MERRILL, CLARA Individual W-2 MANAGING EMPLOYEE
BYSOR, BRANDON Individual CORPORATE DIRECTOR
CRANE, GARY Individual CORPORATE DIRECTOR
DRAKE, TIMOTHY Individual CORPORATE OFFICER
STUTTS, CHARLOTTE Individual CORPORATE OFFICER
TRUMAN VALLEY HEALTH CARE, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
LINCOLN, JAMES Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
LINCOLN, JUDY Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Windsor Healthcare & Rehab Center

What is the ElderGrade for Windsor Healthcare & Rehab Center? +

Windsor Healthcare & Rehab Center holds an ElderGrade of C (68.3 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Windsor Healthcare & Rehab Center? +

Residents receive an average of 3.44 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Windsor Healthcare & Rehab Center been cited for harming residents? +

No. None of the 23 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Windsor Healthcare & Rehab Center accept Medicaid? +

Yes, Windsor Healthcare & Rehab Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.