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B

84/100

Above average

Willowbrooke Court Skilled Care Center Fairhaven

7200 Third Avenue, Sykesville, MD 21784

CMS 4/5 stars #3 of 10 in Carroll County (410) 795-8800
Certified beds
79
Occupancy
51%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Willowbrooke Court Skilled Care Center Fairhaven

Willowbrooke Court runs a nonprofit shop in Sykesville with 79 certified beds, and the nursing hours here beat the national average by roughly 17 percent, 4.51 per resident day against 3.86. That's real coverage, though weekends dip about 12 percent below the home's own weekday pace, so ask how that plays out on a Sunday. Staff turnover sits at 51.1 percent, a bit above the 45.8 percent national figure. The inspection record is the part that gives me pause: 32 deficiencies, one at harm or jeopardy level, four tied to abuse, with the last survey in July 2025.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing26/30Stability9/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.09 total nurse hours per resident per day (national median 3.77)
  • →1.37 RN hours per resident per day
  • →Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →51% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.51 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.37 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.95 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover51.10%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 18, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of ACTS RETIREMENT-LIFE COMMUNITIES, which operates 27 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Willowbrooke Court Skilled Care Center Fairhaven

What is the ElderGrade for Willowbrooke Court Skilled Care Center Fairhaven? +

Willowbrooke Court Skilled Care Center Fairhaven holds an ElderGrade of B (84 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Willowbrooke Court Skilled Care Center Fairhaven? +

Residents receive an average of 4.51 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Willowbrooke Court Skilled Care Center Fairhaven been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Willowbrooke Court Skilled Care Center Fairhaven accept Medicaid? +

Yes, Willowbrooke Court Skilled Care Center Fairhaven is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.