ElderGrade
A

85.5/100

Excellent

Willowbrooke Court Sc Ctr At Tryon Estates

619 Laurel Lake Drive, Columbus, NC 28722

CMS 5/5 stars #1 of 3 in Polk County (828) 894-5500
Certified beds
16
Occupancy
40%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.69 total nurse hours per resident per day (national median 3.77)
  • 1.67 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.63 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.67 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.26 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: December 17, 2025 (8 months ago). That inspection produced no citations — the findings below are older.

E Nov 20, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ACTS RETIREMENT-LIFE COMMUNITIES, which operates 27 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC Organization INDIRECT OWNERSHIP INTEREST
ACTS ALLIANCE MANAGEMENT LLC Organization INDIRECT OWNERSHIP INTEREST
ACTS COMMUNITIES OF MARYLAND, INC. Organization INDIRECT OWNERSHIP INTEREST
ACTS LEGACY FOUNDATION, INC. Organization INDIRECT OWNERSHIP INTEREST
ACTS MANAGEMENT SERVICES, INC. Organization INDIRECT OWNERSHIP INTEREST
ACTS RETIREMENT SERVICES, INC Organization INDIRECT OWNERSHIP INTEREST
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC Organization INDIRECT OWNERSHIP INTEREST
ACTS SIGNATURE COMMUNITY SERVICES INC Organization INDIRECT OWNERSHIP INTEREST
BONITA SPRINGS RETIREMENT VILLAGE INC Organization INDIRECT OWNERSHIP INTEREST
MEASE LIFE INC Organization INDIRECT OWNERSHIP INTEREST
ACTS RETIREMENT-LIFE COMMUNITIES INC Organization 5% OR GREATER MORTGAGE INTEREST
ALLMOND, SUSAN Individual CORPORATE DIRECTOR

What families say

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Common questions about Willowbrooke Court Sc Ctr At Tryon Estates

What is the ElderGrade for Willowbrooke Court Sc Ctr At Tryon Estates? +

Willowbrooke Court Sc Ctr At Tryon Estates holds an ElderGrade of A (85.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Willowbrooke Court Sc Ctr At Tryon Estates? +

Residents receive an average of 4.63 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Willowbrooke Court Sc Ctr At Tryon Estates been cited for harming residents? +

No. None of the 1 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Willowbrooke Court Sc Ctr At Tryon Estates accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.