ElderGrade
A

97/100

Excellent

Willow Brooke Court At Park Pointe Village

2993 Van Valin Drive, Rock Hill, SC 29732

CMS 5/5 stars #1 of 8 in York County (803) 980-8605
Certified beds
20
Occupancy
85%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

27/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.91 total nurse hours per resident per day (national median 3.77)
  • 0.91 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 28% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.81 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.91 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.71 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 28.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 27, 2025 (1 year ago).

E Mar 27, 2025 F0574

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

No actual harm, potential for more than minimal harm

D Mar 27, 2025 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

F Dec 31, 2021 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Dec 31, 2021 F0849

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ACTS RETIREMENT-LIFE COMMUNITIES, which operates 27 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ACTS RETIREMENT SERVICES, INC Organization INDIRECT OWNERSHIP INTEREST
ACTS RETIREMENT-LIFE COMMUNITIES INC Organization 5% OR GREATER MORTGAGE INTEREST
ALLMOND, SUSAN Individual CORPORATE DIRECTOR
BROD, KATHRYN Individual CORPORATE DIRECTOR
CALLAWAY, WARREN Individual CORPORATE DIRECTOR
CHAMBERLAIN, LINDA Individual CORPORATE DIRECTOR
CHRISTIANSEN, KAREN Individual CORPORATE DIRECTOR
DETWEILER, HAROLD Individual CORPORATE DIRECTOR
ESTERHAI, JOHN Individual CORPORATE DIRECTOR
GERNER, ELRIC Individual CORPORATE DIRECTOR
GLYNN, JAMES Individual CORPORATE DIRECTOR
GRANT, GERALD Individual CORPORATE DIRECTOR

What families say

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Common questions about Willow Brooke Court At Park Pointe Village

What is the ElderGrade for Willow Brooke Court At Park Pointe Village? +

Willow Brooke Court At Park Pointe Village holds an ElderGrade of A (97 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Willow Brooke Court At Park Pointe Village? +

Residents receive an average of 3.81 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Willow Brooke Court At Park Pointe Village been cited for harming residents? +

No. None of the 4 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Willow Brooke Court At Park Pointe Village accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.