62/100
Average
Williams Bay Health Services
146 Clover St, Williams Bay, WI 53191
- Certified beds
- 50
- Occupancy
- 64%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Williams Bay Health Services
Williams Bay Health Services runs about 11% leaner on nurse staffing than the national average, 3.43 hours per resident day against 3.86, and weekends dip roughly 8% below what the home itself staffs on weekdays. Turnover sits at 58.8%, well above the 45.8% national figure, so the people caring for residents change often. Its record shows 12 deficiencies, including one at the harm or jeopardy level and three tied to abuse, which is a serious pattern for a 50-bed home. The last inspection was in March 2025, so the picture is current rather than stale. For-profit corporate ownership rounds out the profile.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
12/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.1 total nurse hours per resident per day (national median 3.77)
- →1.03 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →59% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 3, 2026 (5 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of NORTH SHORE HEALTHCARE, which operates 59 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Williams Bay Health Services
What is the ElderGrade for Williams Bay Health Services? +
Williams Bay Health Services holds an ElderGrade of C (62 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Williams Bay Health Services? +
Residents receive an average of 3.43 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Williams Bay Health Services been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Williams Bay Health Services accept Medicaid? +
Yes, Williams Bay Health Services is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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