ElderGrade
C

64/100

Average

Wi Veterans Home Moses Hall

210 Cumberlidge Ave, King, WI 54946

CMS 5/5 stars #5 of 8 in Waupaca County (715) 258-5586
Certified beds
192
Occupancy
96%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $23,520 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

12/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.41 total nurse hours per resident per day (national median 3.77)
  • 1.02 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

13/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 33% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $23,520 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.10 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.02 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.59 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 32.60%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 20 citations

Last standard health inspection: March 19, 2025 (1 year ago).

J Apr 20, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy to resident health or safety

G Apr 20, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Apr 20, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

G Mar 19, 2025 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Actual harm to a resident

E Mar 19, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Mar 19, 2025 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Mar 19, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Mar 19, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BOND, JAMES Individual MANAGING CONTROL - GOVERNING BODY
PARKER, JAMES Individual MANAGING CONTROL - GOVERNING BODY
SERVATIUS, TAMMY Individual MANAGING CONTROL - GOVERNING BODY
STATE OF WISCONSIN Organization OPERATIONAL/MANAGERIAL CONTROL
BOND, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
BRITZ, BETTE Individual OPERATIONAL/MANAGERIAL CONTROL
BUTTERFIELD, BRAD Individual OPERATIONAL/MANAGERIAL CONTROL
COONEY, COLT Individual OPERATIONAL/MANAGERIAL CONTROL
FAY, SUSAN Individual OPERATIONAL/MANAGERIAL CONTROL
FERNANDEZ, GINA Individual OPERATIONAL/MANAGERIAL CONTROL
FLACK, NICOLE Individual OPERATIONAL/MANAGERIAL CONTROL
KAZA, THANMAYI Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Wi Veterans Home Moses Hall

What is the ElderGrade for Wi Veterans Home Moses Hall? +

Wi Veterans Home Moses Hall holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Wi Veterans Home Moses Hall? +

Residents receive an average of 5.10 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Wi Veterans Home Moses Hall been cited for harming residents? +

Yes. 3 of the 20 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Wi Veterans Home Moses Hall accept Medicaid? +

Yes, Wi Veterans Home Moses Hall is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.