ElderGrade
F

38/100

Poor

Wi Veterans Home-Boland Hall

21425 E Spring St, Union Grove, WI 53182

CMS 1/5 stars #4 of 6 in Racine County (262) 878-6702
Certified beds
158
Occupancy
39%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 9 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $386,235 in federal fines

    CMS has fined this facility across 6 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 0/30 Staffing 29/30 Stability 7/15 Outcomes 2/15 Enforcement 0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 6 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -8.1 for 40 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 7.34 total nurse hours per resident per day (national median 3.77)
  • 1.96 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 51% of nursing staff left in the last year
  • -2 for 4 administrator departures

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $386,235 in federal fines across 6 action(s)
  • -0 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.03 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.96 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.56 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 51.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 46 citations

Last standard health inspection: January 9, 2025 (1 year ago).

D Dec 3, 2025 F0585 From a complaint

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Dec 3, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Dec 3, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Dec 3, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Dec 3, 2025 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

K Oct 1, 2025 F0675 From a complaint

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

Immediate jeopardy to resident health or safety

K Oct 1, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

J Oct 1, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

Who owns this home

Full record
Owner Type Role Since
PARKER, JAMES Individual MANAGING CONTROL - GOVERNING BODY
SERVATIUS, TAMMY Individual MANAGING CONTROL - GOVERNING BODY
STATE OF WISCONSIN Organization OPERATIONAL/MANAGERIAL CONTROL
BEAUMONT, LAUREN Individual OPERATIONAL/MANAGERIAL CONTROL
PARKER, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
SERVATIUS, TAMMY Individual OPERATIONAL/MANAGERIAL CONTROL
SIDHU, SARFRAZ Individual OPERATIONAL/MANAGERIAL CONTROL
STATE OF WISCONSIN Organization ADP OF THE SNF
BEAUMONT, LAUREN Individual ADP OF THE SNF
PARKER, JAMES Individual ADP OF THE SNF
SERVATIUS, TAMMY Individual ADP OF THE SNF
SIDHU, SARFRAZ Individual ADP OF THE SNF

What families say

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Common questions about Wi Veterans Home-Boland Hall

What is the ElderGrade for Wi Veterans Home-Boland Hall? +

Wi Veterans Home-Boland Hall holds an ElderGrade of F (38 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Wi Veterans Home-Boland Hall? +

Residents receive an average of 6.03 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Wi Veterans Home-Boland Hall been cited for harming residents? +

Yes. 9 of the 46 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Wi Veterans Home-Boland Hall accept Medicaid? +

Yes, Wi Veterans Home-Boland Hall is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.