ElderGrade
C

56.5/100

Average

Whispering Pines Rehabilitation And Nursing Center

38 Talmadge Avenue, East Haven, CT 06512

CMS 4/5 stars #16 of 23 in South Central Ct County (203) 469-2316
Certified beds
90
Occupancy
88%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 16.5/30 Staffing 13/30 Stability 12/15 Outcomes 5/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

16.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -3.5 for 27 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.59 total nurse hours per resident per day (national median 3.77)
  • 0.42 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.72 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.42 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.51 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 34 citations

Last standard health inspection: March 17, 2026 (5 months ago).

J Mar 17, 2026 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

E Mar 17, 2026 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

E Mar 17, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 17, 2026 F0810

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

No actual harm, potential for more than minimal harm

B Mar 17, 2026 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, minimal potential

B Mar 17, 2026 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, minimal potential

D Jan 29, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Feb 26, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BARTOLOTTA, MICHAEL Individual W-2 MANAGING EMPLOYEE
VITERITTI, LOUIS Individual W-2 MANAGING EMPLOYEE
BARTOLOTTA, MICHAEL Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
VITERITTI, LOUIS Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Whispering Pines Rehabilitation And Nursing Center

What is the ElderGrade for Whispering Pines Rehabilitation And Nursing Center? +

Whispering Pines Rehabilitation And Nursing Center holds an ElderGrade of C (56.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Whispering Pines Rehabilitation And Nursing Center? +

Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Whispering Pines Rehabilitation And Nursing Center been cited for harming residents? +

Yes. 1 of the 34 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Whispering Pines Rehabilitation And Nursing Center accept Medicaid? +

Yes, Whispering Pines Rehabilitation And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.