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B

74/100

Above average

Whispering Hills Rehabilitation And Nursing Center

416 Wooster Road, Mount Vernon, OH 43050

CMS 4/5 stars #3 of 7 in Knox County (740) 397-9626
Certified beds
44
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Whispering Hills Rehabilitation And Nursing Center

Whispering Hills runs lean on nursing hours, 2.97 per resident day against a national average of 3.86. That's roughly a quarter less hands-on time than the typical American nursing home, and weekends dip another 7% below the home's own weekday pace, so the thinnest coverage lands on the days families visit most. Staff turnover sits at 47.1%, just above the national figure. The 29 deficiencies on the current record include one abuse-related citation, though none rose to harm or jeopardy level, and the most recent inspection is dated February 2026. Its quality measure score is perfect even as staffing scores poorly, a split worth asking about directly.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing10/30Stability9/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.1 total nurse hours per resident per day (national median 3.77)
  • →0.59 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →47% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day2.97 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.59 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.76 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover47.10%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 19, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of GARDEN HEALTHCARE GROUP, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Whispering Hills Rehabilitation And Nursing Center

What is the ElderGrade for Whispering Hills Rehabilitation And Nursing Center? +

Whispering Hills Rehabilitation And Nursing Center holds an ElderGrade of B (74 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Whispering Hills Rehabilitation And Nursing Center? +

Residents receive an average of 2.97 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Whispering Hills Rehabilitation And Nursing Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Whispering Hills Rehabilitation And Nursing Center accept Medicaid? +

Yes, Whispering Hills Rehabilitation And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.