62/100
Average
Wheaton Franciscan Hc - Terrace At St Francis
3200 S 20Th St, Milwaukee, WI 53215
- Certified beds
- 81
- Occupancy
- 50%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$276,051 in federal fines
CMS has fined this facility across 5 penalty action(s).
Nursing staff turnover of 82%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Wheaton Franciscan Hc - Terrace At St Francis
Wheaton Franciscan's Terrace at St. Francis carries 80 deficiencies on its current record, and 11 of those rise to the level of actual harm or jeopardy. Seven are abuse-related. That is not a paperwork problem, it is a pattern that inspectors keep finding. The health inspection rating of 1 out of 5 reflects it, and the $219,651 in fines across four separate actions shows regulators have penalized it more than once. Staffing sits slightly under the national average, but the bigger issue is retention: 81.6% turnover means most of the people caring for residents this year will not be there next year, and weekends already run thinner than weekdays.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.84 total nurse hours per resident per day (national median 3.77)
- →0.7 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
0/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →82% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$276,051 in federal fines across 5 action(s)
- →-0 for 2 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 20, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of ASCENSION LIVING, which operates 12 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Wheaton Franciscan Hc - Terrace At St Francis
What is the ElderGrade for Wheaton Franciscan Hc - Terrace At St Francis? +
Wheaton Franciscan Hc - Terrace At St Francis holds an ElderGrade of C (62 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Wheaton Franciscan Hc - Terrace At St Francis? +
Residents receive an average of 3.71 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Wheaton Franciscan Hc - Terrace At St Francis been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Wheaton Franciscan Hc - Terrace At St Francis accept Medicaid? +
Yes, Wheaton Franciscan Hc - Terrace At St Francis is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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