ElderGrade
B

81/100

Above average

Westover Retirement Community

855 Stahlheber Road, Hamilton, OH 45013

CMS 5/5 stars #5 of 24 in Butler County (513) 844-8004
Certified beds
53
Occupancy
86%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.36 total nurse hours per resident per day (national median 3.77)
  • 0.66 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 51% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.40 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.66 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.99 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 50.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 9 citations

Last standard health inspection: February 18, 2026 (6 months ago). That inspection produced no citations — the findings below are older.

D Nov 25, 2025 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Nov 25, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Nov 25, 2025 F0791 From a complaint

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

No actual harm, potential for more than minimal harm

D Oct 10, 2024 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

D Oct 10, 2024 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

F Oct 5, 2021 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Oct 5, 2021 F0886

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

No actual harm, potential for more than minimal harm

D Oct 5, 2021 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
ABNER, PETE Individual CORPORATE DIRECTOR
COHEN, NEIL Individual CORPORATE DIRECTOR
EGLOFF, TIMOTHY Individual CORPORATE DIRECTOR
FANT, WILLIAM Individual CORPORATE DIRECTOR
KIRSCH, JOHN Individual CORPORATE DIRECTOR
LOVEBERRY, RAQUEL Individual CORPORATE DIRECTOR
MILLER, ROBIN Individual CORPORATE DIRECTOR
MULLIGAN, LAWRENCE Individual CORPORATE DIRECTOR
OPPENHEIMER, RANDY Individual CORPORATE DIRECTOR
SCHUSTER, ANDREW Individual CORPORATE DIRECTOR
WEIGEL, ROBERT Individual CORPORATE DIRECTOR
WHALEN, JON Individual CORPORATE DIRECTOR

What families say

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Common questions about Westover Retirement Community

What is the ElderGrade for Westover Retirement Community? +

Westover Retirement Community holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Westover Retirement Community? +

Residents receive an average of 4.40 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Westover Retirement Community been cited for harming residents? +

No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Westover Retirement Community accept Medicaid? +

Yes, Westover Retirement Community is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.