ElderGrade
B

77/100

Above average

Webster Healthcare Center

411 Erbacon Road, Cowen, WV 26206

CMS 5/5 stars (304) 226-5301
Certified beds
60
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.58 total nurse hours per resident per day (national median 3.77)
  • 0.64 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 49% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.72 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.64 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.22 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 49.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 10 citations

Last standard health inspection: February 26, 2026 (5 months ago).

D Feb 26, 2026 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Feb 26, 2026 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

D Feb 26, 2026 F0685

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

No actual harm, potential for more than minimal harm

D Feb 26, 2026 F0744

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

No actual harm, potential for more than minimal harm

E Sep 5, 2024 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

D Sep 5, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Sep 5, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Dec 14, 2022 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
C.R. STOLTZ FAMILY INVESTMENT COMPANY INC Organization INDIRECT OWNERSHIP INTEREST
C.R. STOLTZ IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
HEALTH CARE HOLDINGS, LLC Organization INDIRECT OWNERSHIP INTEREST
I. ROSEDALE FAMILY INVESTMENT COMPANY INC Organization INDIRECT OWNERSHIP INTEREST
I. ROSEDALE IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
MARANTZ WV HOLDINGS, LLC Organization INDIRECT OWNERSHIP INTEREST
R.S. WILHEIM IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
RONALD S WILHEIM 2012 SPOUSAL TRUST Organization INDIRECT OWNERSHIP INTEREST
ROSEDALE FAMILY INVESTMENT COMPANY, INC Organization INDIRECT OWNERSHIP INTEREST
RRW, LLC Organization INDIRECT OWNERSHIP INTEREST
S.L. ROSEDALE IRREVOCABLE TRUST Organization INDIRECT OWNERSHIP INTEREST
WILHEIM FAMILY INVESTMENT COMPANY, INC. Organization INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Webster Healthcare Center

What is the ElderGrade for Webster Healthcare Center? +

Webster Healthcare Center holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Webster Healthcare Center? +

Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Webster Healthcare Center been cited for harming residents? +

No. None of the 10 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Webster Healthcare Center accept Medicaid? +

Yes, Webster Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.