ElderGrade
C

64.2/100

Average

Waters Of Muncie, The

2400 Chateau Dr, Muncie, IN 47303

CMS 2/5 stars #10 of 13 in Delaware County (765) 747-9044
Certified beds
72
Occupancy
63%
Ownership
Government
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 28.2/30 Staffing 8/30 Stability 3/15 Outcomes 15/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

28.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -1.8 for 22 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.73 total nurse hours per resident per day (national median 3.77)
  • 0.41 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 57% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.56 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.41 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.27 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 56.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 31 citations

Last standard health inspection: March 31, 2025 (1 year ago).

D May 15, 2025 F0607 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0744 From a complaint

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

No actual harm, potential for more than minimal harm

E Mar 31, 2025 F0602 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

No actual harm, potential for more than minimal harm

E Mar 31, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Mar 31, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Mar 31, 2025 F0865

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

No actual harm, potential for more than minimal harm

D Mar 31, 2025 F0582 From a complaint

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of INFINITY HEALTHCARE CONSULTING, which operates 70 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ALFREY, BRENDA Individual CONTRACTED MANAGING EMPLOYEE
DYNES, SHELDON Individual CORPORATE DIRECTOR
PIDGEON, JOHN Individual CORPORATE DIRECTOR
SHORE, MARION Individual CORPORATE DIRECTOR
WARE, DEBORAH Individual CORPORATE DIRECTOR
RING, BRIAN Individual CORPORATE OFFICER
COUNTY HOSPITAL MANAGER LLC Organization OPERATIONAL/MANAGERIAL CONTROL
HENRY COUNTY MEMORIAL HOSPITAL Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Waters Of Muncie, The

What is the ElderGrade for Waters Of Muncie, The? +

Waters Of Muncie, The holds an ElderGrade of C (64.2 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Waters Of Muncie, The? +

Residents receive an average of 3.56 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Waters Of Muncie, The been cited for harming residents? +

No. None of the 31 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Waters Of Muncie, The accept Medicaid? +

Yes, Waters Of Muncie, The is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.