ElderGrade
C

65/100

Average

Washington Veteran Home-Retsil

1141 Beach Drive, Pt Orchard, WA 98366

CMS 3/5 stars #6 of 9 in Kitsap County (360) 895-4700
Certified beds
240
Occupancy
97%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $23,920 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

16/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -10 for 59 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.18 total nurse hours per resident per day (national median 3.77)
  • 0.91 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

6/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $23,920 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.88 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.91 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.55 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 59 citations

Last standard health inspection: May 11, 2026 (3 months ago).

E May 11, 2026 F0567

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

No actual harm, potential for more than minimal harm

E May 11, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E May 11, 2026 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

E May 11, 2026 F0725

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

E May 11, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D May 11, 2026 F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D May 11, 2026 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D May 11, 2026 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
GILBERT, SOLOMON Individual MANAGING CONTROL - GOVERNING BODY
MURRAY, DANIEL Individual MANAGING CONTROL - GOVERNING BODY
PUENTE, DAVID Individual MANAGING CONTROL - GOVERNING BODY
FANG, AARON Individual OPERATIONAL/MANAGERIAL CONTROL
LYSOBEY, MATTHEW Individual OPERATIONAL/MANAGERIAL CONTROL
PUENTE, DAVID Individual OPERATIONAL/MANAGERIAL CONTROL
WESTHOFF, TERRANCE Individual OPERATIONAL/MANAGERIAL CONTROL
FANG, AARON Individual ADP OF THE SNF
LYSOBEY, MATTHEW Individual ADP OF THE SNF
WASHINGTON STATE DEPARTMENT OF VETE Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Washington Veteran Home-Retsil

What is the ElderGrade for Washington Veteran Home-Retsil? +

Washington Veteran Home-Retsil holds an ElderGrade of C (65 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Washington Veteran Home-Retsil? +

Residents receive an average of 3.88 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Washington Veteran Home-Retsil been cited for harming residents? +

Yes. 1 of the 59 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Washington Veteran Home-Retsil accept Medicaid? +

Yes, Washington Veteran Home-Retsil is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.