ElderGrade
A

86.8/100

Excellent

Washington State Walla Walla Veterans Home

92 Wainwright Drive, Walla Walla, WA 99362

CMS 5/5 stars #1 of 4 in Walla Walla County (509) 394-6800
Certified beds
80
Occupancy
97%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $15,935 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

22.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -3.2 for 26 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.56 total nurse hours per resident per day (national median 3.77)
  • 1.69 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 23% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $15,935 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.41 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.69 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.75 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 22.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 26 citations

Last standard health inspection: February 27, 2026 (5 months ago).

D Apr 14, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Apr 14, 2026 F0607 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

D Apr 14, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

G Feb 27, 2026 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Feb 27, 2026 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

E Feb 27, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
GILBERT, SOLOMON Individual MANAGING CONTROL - GOVERNING BODY
MURRAY, DANIEL Individual MANAGING CONTROL - GOVERNING BODY
PUENTE, DAVID Individual MANAGING CONTROL - GOVERNING BODY
WESTHOFF, TERRANCE Individual MANAGING CONTROL - GOVERNING BODY
WASHINGTON STATE DEPARTMENT OF VETE Organization OPERATIONAL/MANAGERIAL CONTROL
GOMEZ BAUTISTA, JOSE Individual OPERATIONAL/MANAGERIAL CONTROL
LENO, LONNA Individual OPERATIONAL/MANAGERIAL CONTROL
PUENTE, DAVID Individual OPERATIONAL/MANAGERIAL CONTROL
WESTHOFF, TERRANCE Individual OPERATIONAL/MANAGERIAL CONTROL
GOMEZ BAUTISTA, JOSE Individual ADP OF THE SNF
LENO, LONNA Individual ADP OF THE SNF
WASHINGTON STATE DEPARTMENT OF VETE Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Washington State Walla Walla Veterans Home

What is the ElderGrade for Washington State Walla Walla Veterans Home? +

Washington State Walla Walla Veterans Home holds an ElderGrade of A (86.8 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Washington State Walla Walla Veterans Home? +

Residents receive an average of 6.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Washington State Walla Walla Veterans Home been cited for harming residents? +

Yes. 1 of the 26 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Washington State Walla Walla Veterans Home accept Medicaid? +

Yes, Washington State Walla Walla Veterans Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.