77/100
Above average
2990 Riggs Avenue, Erlanger, KY 41018
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 61%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: November 19, 2025 (9 months ago).
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| CHILELLI, JUSTINE | Individual | CORPORATE DIRECTOR | — |
| DORSEY, JOSH | Individual | CORPORATE DIRECTOR | — |
| DRESSMAN, JIM | Individual | CORPORATE DIRECTOR | — |
| EPPLEN, STEVE | Individual | CORPORATE DIRECTOR | — |
| HAMBERG, JOYCE | Individual | CORPORATE DIRECTOR | — |
| LEVERMANN, JACK | Individual | CORPORATE DIRECTOR | — |
| MACKE, DAVE | Individual | CORPORATE DIRECTOR | — |
| RICHARDSON, KEVIN | Individual | CORPORATE DIRECTOR | — |
| SANTOS, WILLIAM | Individual | CORPORATE DIRECTOR | — |
| SCHREINER SPILLE, CHRISTINA | Individual | CORPORATE DIRECTOR | — |
| MCINTOSH, EFFIE | Individual | CORPORATE OFFICER | — |
| KOSHOVER, ERIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Village Care Center holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.40 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 18 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Village Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.