ElderGrade
D

41.5/100

Below average

Van Duyn Center For Rehabilitation And Nursing

5075 West Seneca Turnpike, Syracuse, NY 13215

#12 of 14 in Onondaga County (315) 449-6000
Certified beds
513
Occupancy
84%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 17 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $619,590 in federal fines

    CMS has fined this facility across 5 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 9 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 7 actual-harm citation(s) in the last 3 years
  • -10 for 76 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.96 total nurse hours per resident per day (national median 3.77)
  • 0.45 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • No quality-measure rating published — scored neutral

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $619,590 in federal fines across 5 action(s)
  • -0 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.72 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.45 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.28 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 42.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 91 citations

Last standard health inspection: December 15, 2025 (8 months ago).

G May 13, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

G May 13, 2026 F0770 From a complaint

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Actual harm to a resident

F May 13, 2026 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E May 13, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D May 13, 2026 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D May 13, 2026 F0790 From a complaint

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

No actual harm, potential for more than minimal harm

D May 13, 2026 F0800 From a complaint

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

No actual harm, potential for more than minimal harm

D May 13, 2026 F0807 From a complaint

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of UPSTATE SERVICES GROUP, which operates 17 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
AUGENSTEIN, JACK Individual CORPORATE OFFICER
WUERTZER, AMY Individual CORPORATE OFFICER
STEIF, EFRAIM Individual OPERATIONAL/MANAGERIAL CONTROL
KOENIG, URI Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
STEIF, EFRAIM Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Van Duyn Center For Rehabilitation And Nursing

What is the ElderGrade for Van Duyn Center For Rehabilitation And Nursing? +

Van Duyn Center For Rehabilitation And Nursing holds an ElderGrade of D (41.5 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Van Duyn Center For Rehabilitation And Nursing? +

Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Van Duyn Center For Rehabilitation And Nursing been cited for harming residents? +

Yes. 17 of the 91 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Van Duyn Center For Rehabilitation And Nursing accept Medicaid? +

Yes, Van Duyn Center For Rehabilitation And Nursing is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.