ElderGrade
B

80.5/100

Above average

Valencia Gardens Health Care Center

4301 Caroline Court, Riverside, CA 92506

CMS 5/5 stars #11 of 54 in Riverside County (951) 683-7111
Certified beds
50
Occupancy
100%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

27.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.5 for 24 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.56 total nurse hours per resident per day (national median 3.77)
  • 0.49 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 25% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.35 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.49 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.83 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: July 7, 2025 (1 year ago).

E Jul 7, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jul 7, 2025 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Jul 7, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jul 7, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

B Jul 7, 2025 F0912

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

No actual harm, minimal potential

D May 28, 2025 F0628 From a complaint

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Apr 9, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Jun 6, 2024 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of NAHS, which operates 12 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
HUGHES, FRANKLIN Individual W-2 MANAGING EMPLOYEE
DAHL, BRENDEN Individual CORPORATE DIRECTOR
ELLIS-SHERINIAN, JAMES Individual CORPORATE DIRECTOR
HUGHES, FRANKLIN Individual CORPORATE DIRECTOR
HUGHES, FRANKLIN Individual CORPORATE OFFICER
JOHNSON, MARC Individual CORPORATE OFFICER
LUNDQUIST, VICTOR Individual CORPORATE OFFICER
HUGHES, FRANKLIN Individual OPERATIONAL/MANAGERIAL CONTROL
NAHS HOLDING INC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Valencia Gardens Health Care Center

What is the ElderGrade for Valencia Gardens Health Care Center? +

Valencia Gardens Health Care Center holds an ElderGrade of B (80.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Valencia Gardens Health Care Center? +

Residents receive an average of 4.35 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Valencia Gardens Health Care Center been cited for harming residents? +

No. None of the 25 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Valencia Gardens Health Care Center accept Medicaid? +

Yes, Valencia Gardens Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.