ElderGrade
F

27.1/100

Poor

University Manor Health & Reha

2186 Ambleside Rd, Cleveland, OH 44106

CMS 1/5 stars #91 of 91 in Cuyahoga County (216) 721-1400
Certified beds
149
Occupancy
94%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $32,394 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

5.1/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -4.9 for 31 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.24 total nurse hours per resident per day (national median 3.77)
  • 0.3 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $32,394 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.01 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.30 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.84 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 47.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 47 citations

Last standard health inspection: December 5, 2024 (1 year ago).

E Feb 3, 2025 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Feb 3, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

E Jan 2, 2025 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Dec 5, 2024 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

E Dec 5, 2024 F0756

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

E Dec 5, 2024 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Dec 5, 2024 F0569

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

No actual harm, potential for more than minimal harm

D Dec 5, 2024 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SABER HEALTHCARE GROUP, which operates 127 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
OHIO AVIV THREE, LLC Organization 5% OR GREATER SECURITY INTEREST
NICOLUZAKIS, GREGORY Individual CORPORATE OFFICER
VOLPE, BENJAMIN Individual CORPORATE OFFICER
WEISBERG, WILLIAM Individual CORPORATE OFFICER
SHG MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CEKANSKI, CYNTHIA Individual OPERATIONAL/MANAGERIAL CONTROL
KNOWLES, ANGELA Individual OPERATIONAL/MANAGERIAL CONTROL
WEISBERG, WILLIAM Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
OHIO AVIV THREE, LLC Organization ADP OF THE SNF
SABER GOVERNANCE LLC Organization ADP OF THE SNF
SABER HEALTHCARE GROUP LLC Organization ADP OF THE SNF
SHG BOA LLC Organization ADP OF THE SNF

What families say

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Common questions about University Manor Health & Reha

What is the ElderGrade for University Manor Health & Reha? +

University Manor Health & Reha holds an ElderGrade of F (27.1 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at University Manor Health & Reha? +

Residents receive an average of 3.01 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has University Manor Health & Reha been cited for harming residents? +

Yes. 2 of the 47 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does University Manor Health & Reha accept Medicaid? +

Yes, University Manor Health & Reha is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.