ElderGrade
B

78/100

Above average

Union Plaza Care Center

33 23 Union Street, Flushing, NY 11354

CMS 5/5 stars #21 of 56 in Queens County (718) 670-0700
Certified beds
280
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.91 total nurse hours per resident per day (national median 3.77)
  • 0.54 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 30% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.19 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.54 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.90 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 29.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 9 citations

Last standard health inspection: August 28, 2024 (1 year ago).

D Aug 28, 2024 F0553

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

No actual harm, potential for more than minimal harm

D Aug 28, 2024 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Aug 28, 2024 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Aug 28, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

B Aug 28, 2024 F0640

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

No actual harm, minimal potential

D Mar 28, 2023 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Mar 11, 2020 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 11, 2020 F0808

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
FRIEDMAN, ESTHER Individual DIRECT OWNERSHIP INTEREST
GOLDBERG, AYELET Individual DIRECT OWNERSHIP INTEREST
PELMAN, JONATHAN Individual DIRECT OWNERSHIP INTEREST
PELMAN, SIMON Individual DIRECT OWNERSHIP INTEREST
FRIEDMAN, ESTHER Individual MANAGING CONTROL - GOVERNING BODY
PELMAN, JONATHAN Individual CORPORATE DIRECTOR
PELMAN, SIMON Individual CORPORATE DIRECTOR
FRIEDMAN, ESTHER Individual OPERATIONAL/MANAGERIAL CONTROL
GOLDBERG, AYELET Individual OPERATIONAL/MANAGERIAL CONTROL
PELMAN, JONATHAN Individual OPERATIONAL/MANAGERIAL CONTROL
PELMAN, SIMON Individual OPERATIONAL/MANAGERIAL CONTROL
NEUMAN, WILLIAM Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Union Plaza Care Center

What is the ElderGrade for Union Plaza Care Center? +

Union Plaza Care Center holds an ElderGrade of B (78 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Union Plaza Care Center? +

Residents receive an average of 3.19 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Union Plaza Care Center been cited for harming residents? +

No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Union Plaza Care Center accept Medicaid? +

Yes, Union Plaza Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.