ElderGrade
C

67.1/100

Average

Tucker Operating Company Llc

2165 Idlewood Road, Tucker, GA 30084

CMS 2/5 stars #9 of 18 in De Kalb County (770) 934-3172
Certified beds
136
Occupancy
92%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • $30,000 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 70%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

29.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -0.4 for 18 total citations against a national median of 17

Staffing

18.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.05 total nurse hours per resident per day (national median 3.77)
  • 0.67 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 70% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $30,000 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.49 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.67 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.79 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 69.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: September 16, 2025 (11 months ago).

D Nov 20, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

F Sep 16, 2025 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

E Sep 16, 2025 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Sep 16, 2025 F0604

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

No actual harm, potential for more than minimal harm

D Sep 16, 2025 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

D Sep 16, 2025 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

F Jun 6, 2024 F0851 From a complaint

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MICHAEL FEIST, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
FEIST, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
JACOBOWITZ, KALMAN Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
FEIST, MICHAEL Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Tucker Operating Company Llc

What is the ElderGrade for Tucker Operating Company Llc? +

Tucker Operating Company Llc holds an ElderGrade of C (67.1 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Tucker Operating Company Llc? +

Residents receive an average of 4.49 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Tucker Operating Company Llc been cited for harming residents? +

No. None of the 21 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Tucker Operating Company Llc accept Medicaid? +

Yes, Tucker Operating Company Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.