ElderGrade
C

66.7/100

Average

The Villas At Saratoga Skilled Nsg & Assisted Lvg

20400 Saratoga-Los Gatos Rd, Saratoga, CA 95070

CMS 1/5 stars #38 of 50 in Santa Clara County (408) 741-2950
Certified beds
86
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $40,323 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

16.7/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -5.3 for 32 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.77 total nurse hours per resident per day (national median 3.77)
  • 0.44 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 22% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $40,323 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.39 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.44 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.06 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 21.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 60 citations

Last standard health inspection: December 20, 2024 (1 year ago).

D May 8, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Mar 16, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Mar 3, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Mar 3, 2026 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Mar 3, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Mar 3, 2026 F0883 From a complaint

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

G Nov 25, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

Who owns this home

Full record

Part of KALESTA HEALTHCARE GROUP, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
TEXAS CAPITAL BANK NA Organization 5% OR GREATER SECURITY INTEREST
CHEN, KAI SHIN Individual CORPORATE DIRECTOR
FIELDS, DOMONIQUE Individual CORPORATE DIRECTOR
FLAKE, ETHAN Individual CORPORATE DIRECTOR
HINKLE, CORTNEY Individual CORPORATE DIRECTOR
MODI, ISHANKUMAR Individual CORPORATE DIRECTOR
MOSHER, STEVEN Individual CORPORATE DIRECTOR
MURRAY, JEFFREY Individual CORPORATE DIRECTOR
SOARES, MICHAEL Individual CORPORATE DIRECTOR
CLAWSON, SCOTT Individual CORPORATE OFFICER
JONES, STEVEN Individual CORPORATE OFFICER
WILLIAMS, RYAN Individual CORPORATE OFFICER

What families say

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Common questions about The Villas At Saratoga Skilled Nsg & Assisted Lvg

What is the ElderGrade for The Villas At Saratoga Skilled Nsg & Assisted Lvg? +

The Villas At Saratoga Skilled Nsg & Assisted Lvg holds an ElderGrade of C (66.7 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Villas At Saratoga Skilled Nsg & Assisted Lvg? +

Residents receive an average of 4.39 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Villas At Saratoga Skilled Nsg & Assisted Lvg been cited for harming residents? +

Yes. 2 of the 60 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Villas At Saratoga Skilled Nsg & Assisted Lvg accept Medicaid? +

Yes, The Villas At Saratoga Skilled Nsg & Assisted Lvg is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.