70/100
Above average
The Villa At The Bay
1500 Spring Street, Petoskey, MI 49770
- Certified beds
- 110
- Occupancy
- 70%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$241,488 in federal fines
CMS has fined this facility across 2 penalty action(s).
Nursing staff turnover of 65%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on The Villa At The Bay
The Villa At The Bay runs on thin staffing: 3.66 nurse hours per resident day, under the national average, with weekends noticeably lighter than weekdays. That's the kind of gap families feel on a Sunday afternoon when call lights go unanswered. The bigger warning sign is 64.7% annual turnover, well above the national rate, meaning the aide who knows your mother may not be there next month. The inspection record is the heaviest concern: 59 deficiencies, four at harm or jeopardy level, three tied to abuse, and $241,488 in fines. Notably, resident outcome measures score well here, so the care itself may be sound when delivered, but the safety and consistency problems are real, recent (last inspected May 2025), and worth asking about directly.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.13 total nurse hours per resident per day (national median 3.77)
- →0.59 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →65% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$241,488 in federal fines across 2 action(s)
- →-0 for 3 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: May 22, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of VILLA HEALTHCARE, which operates 21 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
Write a reviewNo family reviews yet for The Villa At The Bay. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about The Villa At The Bay
What is the ElderGrade for The Villa At The Bay? +
The Villa At The Bay holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at The Villa At The Bay? +
Residents receive an average of 3.66 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has The Villa At The Bay been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does The Villa At The Bay accept Medicaid? +
Yes, The Villa At The Bay is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another