48/100
Below average
1500 Spring Street, Petoskey, MI 49770
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
4 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$241,488 in federal fines
CMS has fined this facility across 2 penalty action(s).
Nursing staff turnover of 65%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 22, 2025 (1 year ago).
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Actual harm to a resident
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Actual harm to a resident
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or out...
No actual harm, potential for more than minimal harm
Part of VILLA HEALTHCARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| AARON, JONATHAN | Individual | CORPORATE OFFICER | — |
| BAUMOL, YEHOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GRAF, MARCELLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MCLENNA, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| SINGERMAN, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BERGER, MENACHEM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| ISRAEL, BENJAMIN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| KROLL, GABRIEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| NAGEL, STEVEN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| STERN, TODD | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| MCLENNA, ASHLEY | Individual | ADP OF THE SNF | — |
| SINGERMAN, JOSEPH | Individual | ADP OF THE SNF | — |
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The Villa At The Bay holds an ElderGrade of D (48 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.66 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 4 of the 59 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, The Villa At The Bay is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.