54/100
Below average
The Terrace At Crystal Llc
3245 Vera Cruz Avenue North, Crystal, MN 55422
- Certified beds
- 85
- Occupancy
- 80%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Special Focus Facility
CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.
$80,370 in federal fines
CMS has fined this facility across 7 penalty action(s).
Our read on The Terrace At Crystal Llc
Nurse staffing here runs about 24% above the national average, and turnover is lower than most homes, 34.7% against 45.8% nationwide. That matters, because consistent caregivers usually mean better daily care. But the inspection record tells a different story: 159 deficiencies, 12 of them serious enough to put residents in harm's way, 8 tied to abuse. Eight fines total $174,044, and CMS has placed the home in its Special Focus Facility program, a status reserved for the most persistently troubled buildings. It was last inspected in June 2026. Good staffing can coexist with serious compliance problems. Ask to see the plan of correction and how the abuse-related findings were resolved.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.79 total nurse hours per resident per day (national median 3.77)
- →0.57 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
13/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →35% of nursing staff left in the last year
- →-2 for 3 administrator departures
Resident outcomes
7.5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →No quality-measure rating published, scored neutral
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$80,370 in federal fines across 7 action(s)
- →-2 for 4 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 54 (grade D), CMS Special Focus Facility
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 5, 2026 (5 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about The Terrace At Crystal Llc
What is the ElderGrade for The Terrace At Crystal Llc? +
The Terrace At Crystal Llc holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at The Terrace At Crystal Llc? +
Residents receive an average of 4.78 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has The Terrace At Crystal Llc been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does The Terrace At Crystal Llc accept Medicaid? +
Yes, The Terrace At Crystal Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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