85/100
Excellent
The Springs Healthcare Center At The Carlotta
41505 Carlotta Drive, Palm Desert, CA 92211
- Certified beds
- 59
- Occupancy
- 73%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on The Springs Healthcare Center At The Carlotta
The Springs Healthcare Center At The Carlotta runs on a for-profit LLC model with 59 certified beds in Palm Desert, and its recent inspection history is mixed. A June 2025 survey found 24 deficiencies on record, including one at the harm or jeopardy level and one tied to abuse, the kind of findings that carry real weight regardless of the star ratings. Nurse staffing sits at 4.60 hours per resident day, about 19% above the national average, though weekends run roughly 9% lighter than weekdays. Staff turnover lands at 45%, essentially matching the national rate. The inspection and quality measure ratings hold up well, but the deficiency record and weekend staffing dip are worth asking about directly.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.82 total nurse hours per resident per day (national median 3.77)
- →0.51 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →45% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 6, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of ASPEN SKILLED HEALTHCARE, which operates 35 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about The Springs Healthcare Center At The Carlotta
What is the ElderGrade for The Springs Healthcare Center At The Carlotta? +
The Springs Healthcare Center At The Carlotta holds an ElderGrade of A (85 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at The Springs Healthcare Center At The Carlotta? +
Residents receive an average of 4.60 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has The Springs Healthcare Center At The Carlotta been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does The Springs Healthcare Center At The Carlotta accept Medicaid? +
Yes, The Springs Healthcare Center At The Carlotta is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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