ElderGrade
A

99/100

Excellent

The Legacy At Willow Bend

6101 Ohio Ste 500, Plano, TX 75024

CMS 5/5 stars #1 of 22 in Collin County (972) 468-6300
Certified beds
60
Occupancy
95%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.98 total nurse hours per resident per day (national median 3.77)
  • 1.07 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 27% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.58 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.07 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.12 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 26.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 16 citations

Last standard health inspection: December 4, 2025 (8 months ago).

F Dec 4, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0693

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

F Sep 19, 2024 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Sep 19, 2024 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Sep 19, 2024 F0695 From a complaint

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Sep 19, 2024 F0690 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
SNORTON, SCOTT Individual CORPORATE OFFICER
WALSHE, BRIDGETTE Individual CORPORATE OFFICER
THE LEGACY SENIOR COMMUNITIES INC Organization OPERATIONAL/MANAGERIAL CONTROL
STANSBURY, DEANNA Individual OPERATIONAL/MANAGERIAL CONTROL
THE LEGACY SENIOR COMMUNITIES INC Organization ADP OF THE SNF
THE LEGACY WILLOW BEND, INC. Organization ADP OF THE SNF
DAR, VAQAR Individual ADP OF THE SNF
JENKINS, LAKEESHA Individual ADP OF THE SNF
SNORTON, SCOTT Individual ADP OF THE SNF
STANSBURY, DEANNA Individual ADP OF THE SNF
WALSHE, BRIDGETTE Individual ADP OF THE SNF
THE LEGACY WILLOW BEND, INC. Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about The Legacy At Willow Bend

What is the ElderGrade for The Legacy At Willow Bend? +

The Legacy At Willow Bend holds an ElderGrade of A (99 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Legacy At Willow Bend? +

Residents receive an average of 5.58 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Legacy At Willow Bend been cited for harming residents? +

No. None of the 16 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Legacy At Willow Bend accept Medicaid? +

Yes, The Legacy At Willow Bend is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.