ElderGrade
B

75.5/100

Above average

The Lakes At Maumelle Health And Rehabilitation

103 Alexandria Drive, Maumelle, AR 72113

CMS 3/5 stars #10 of 23 in Pulaski County (501) 734-1400
Certified beds
70
Occupancy
62%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 82%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

23.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.47 total nurse hours per resident per day (national median 3.77)
  • 0.55 RN hours per resident per day
  • Weekend staffing drops 21% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 82% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.89 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.55 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.87 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 81.60%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: November 25, 2025 (8 months ago).

E Nov 25, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Nov 25, 2025 F0695 From a complaint

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

F Jun 5, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jun 5, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Jun 5, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Jun 5, 2024 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jun 5, 2024 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D Jun 5, 2024 F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ANTHONY & BRYAN ADAMS, which operates 38 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
KINTNER, ANDREA Individual W-2 MANAGING EMPLOYEE
ADAMS, ANTHONY Individual CORPORATE OFFICER
ADAMS, BRYAN Individual CORPORATE OFFICER
EDALA, ARPANA Individual OPERATIONAL/MANAGERIAL CONTROL
KINTNER, ANDREA Individual OPERATIONAL/MANAGERIAL CONTROL
OVATION HEALTH SYSTEMS, INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about The Lakes At Maumelle Health And Rehabilitation

What is the ElderGrade for The Lakes At Maumelle Health And Rehabilitation? +

The Lakes At Maumelle Health And Rehabilitation holds an ElderGrade of B (75.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Lakes At Maumelle Health And Rehabilitation? +

Residents receive an average of 4.89 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Lakes At Maumelle Health And Rehabilitation been cited for harming residents? +

No. None of the 21 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Lakes At Maumelle Health And Rehabilitation accept Medicaid? +

Yes, The Lakes At Maumelle Health And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.