57/100
Average
Glenwood Health & Rehabilitation
550 Glenwood Drive, Mooresville, NC 28115
- Certified beds
- 130
- Occupancy
- 76%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$201,886 in federal fines
CMS has fined this facility across 2 penalty action(s).
Nursing staff turnover of 61%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Glenwood Health & Rehabilitation
The Citadel Mooresville runs on thinner nurse coverage than most homes, 3.28 hours per resident day against a national average of 3.86, and weekends drop further below its own weekday level. That staffing shortfall shows up in the numbers that matter most: a 1-out-of-5 inspection rating, 49 deficiencies on the current record, nine of them serious enough to cause harm or jeopardy, and three tied to abuse. Fines total $201,886 across two penalties, and more than six in ten nursing staff left over the past year, well above the typical rate. The most recent inspection was in May 2025, so the record is current, not stale.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
13/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.57 total nurse hours per resident per day (national median 3.77)
- →0.57 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →61% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$201,886 in federal fines across 2 action(s)
- →-0 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 27, 2026 (3 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Glenwood Health & Rehabilitation
What is the ElderGrade for Glenwood Health & Rehabilitation? +
Glenwood Health & Rehabilitation holds an ElderGrade of C (57 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Glenwood Health & Rehabilitation? +
Residents receive an average of 3.28 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Glenwood Health & Rehabilitation been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Glenwood Health & Rehabilitation accept Medicaid? +
Yes, Glenwood Health & Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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