ElderGrade
F

30/100

Poor

The Center At Advocate

111 Orient Avenue, East Boston, MA 02128

CMS 1/5 stars #22 of 22 in Suffolk County (617) 455-6115
Certified beds
190
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $69,000 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 46 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.25 total nurse hours per resident per day (national median 3.77)
  • 0.38 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 42% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $69,000 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.28 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.38 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.95 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 66 citations

Last standard health inspection: June 5, 2025 (1 year ago).

D Dec 19, 2025 F0561 From a complaint

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Dec 19, 2025 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Dec 19, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jun 5, 2025 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Jun 5, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jun 5, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jun 5, 2025 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Jun 5, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
MA 1 HOLDCO OPCO LLC Organization DIRECT OWNERSHIP INTEREST
ADVOCATE OPCO TRUST Organization INDIRECT OWNERSHIP INTEREST
BRASS MA TRUST Organization INDIRECT OWNERSHIP INTEREST
BSD ELM TRUST Organization INDIRECT OWNERSHIP INTEREST
OFG MAGENTA LLC Organization INDIRECT OWNERSHIP INTEREST
SUPPORT OPCO DESCENDANTS TRUST Organization INDIRECT OWNERSHIP INTEREST
TJA HC HOLDINGS LLC Organization INDIRECT OWNERSHIP INTEREST
APFELBAUM, NAFTALI Individual INDIRECT OWNERSHIP INTEREST
GELBWACHS, GITTELL Individual INDIRECT OWNERSHIP INTEREST
RABINOWITZ, DEVORAH Individual INDIRECT OWNERSHIP INTEREST
SALZMAN, DAVID Individual INDIRECT OWNERSHIP INTEREST
NBH BANK Organization 5% OR GREATER MORTGAGE INTEREST

What families say

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Common questions about The Center At Advocate

What is the ElderGrade for The Center At Advocate? +

The Center At Advocate holds an ElderGrade of F (30 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Center At Advocate? +

Residents receive an average of 3.28 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Center At Advocate been cited for harming residents? +

Yes. 7 of the 66 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Center At Advocate accept Medicaid? +

Yes, The Center At Advocate is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.