ElderGrade
D

53/100

Below average

Terrace Post Acute

7447 Sepulveda Blvd, Van Nuys, CA 91405

CMS 1/5 stars #252 of 369 in Los Angeles County (818) 787-3400
Certified beds
133
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $94,094 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 8/30 Staffing 18/30 Stability 15/15 Outcomes 12/15 Enforcement 0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 85 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.9 total nurse hours per resident per day (national median 3.77)
  • 0.43 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $94,094 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.87 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.43 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.67 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 89 citations

Last standard health inspection: January 15, 2026 (7 months ago).

E Apr 21, 2026 F0756 From a complaint

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

D Apr 21, 2026 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Apr 8, 2026 F0583 From a complaint

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D Mar 6, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jan 15, 2026 F0697

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

E Jan 15, 2026 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Jan 15, 2026 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

E Jan 15, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of WINDSOR, which operates 23 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ROBIN, AARON Individual CORPORATE OFFICER
TRESS, AVROHOM Individual CORPORATE OFFICER
NEWGEN ADMINISTRATIVE SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BHARDWAJ, ASHWANI Individual OPERATIONAL/MANAGERIAL CONTROL
SCANTLEBURY, INGRID Individual OPERATIONAL/MANAGERIAL CONTROL
SHAW, PAMELA Individual OPERATIONAL/MANAGERIAL CONTROL
NEWGEN ADMINISTRATIVE SERVICES, LLC Organization ADP OF THE SNF
BHARDWAJ, ASHWANI Individual ADP OF THE SNF
SCANTLEBURY, INGRID Individual ADP OF THE SNF
SHAW, PAMELA Individual ADP OF THE SNF
ANTELOPE HOLDINGS I, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
ANTELOPE REALTY HOLDINGS I, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Terrace Post Acute

What is the ElderGrade for Terrace Post Acute? +

Terrace Post Acute holds an ElderGrade of D (53 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Terrace Post Acute? +

Residents receive an average of 3.87 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Terrace Post Acute been cited for harming residents? +

Yes. 3 of the 89 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Terrace Post Acute accept Medicaid? +

Yes, Terrace Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.